Quality policy

Elaphe strives to be the best development partner for our customers and market leader in design and supply of electric propulsion systems for various types of vehicles and crafts. Innovative, highly motivated and hard-working workforce next to flexibility and easy adaptation to customer-specific needs are the key ingredients to ensure long-term success of the company and customers.

Elaphe has set up an effective Quality Management System (QMS) which is integrated into operational processes and ensures that goods and services meet and exceed customer needs and requirements. All employees who are part of these processes are responsible for their work, quality and performance of the process output which in turn results in QMS effectiveness.

Our management is committed to clearly communicating our company vision and strategic goals to all employees on a regular basis. Through periodic reviews Elaphe vigilantly monitors and makes sure that our QMS is in line with ISO9001:2015 and with the company’s’ strategic goals.

The company provides training and has set up programs to ensure employees are technically and organizationally capable of handling the toughest projects with the strictest requirements in terms of quality and delivery times for goods or services.

Risks in processes are identified and monitored through key performance indicators (KPIs) and continuous improvement is ensured regularly through immediate action upon detection of any process deviations. The risks in product development are identified through the standard industry practice of failure modes and effects analysis (FMEA). High risk failure modes are then addressed in the design stage using advanced simulation methods and validated with rigorous real-world testing methods. For this reason, Elaphe operates an extensive testing facility with testing benches, environmental & durability chambers, testing vehicle platforms and many other testing equipment for component level testing.

All goods or services that Elaphe provides to the customer are thoroughly tested, inspected and reviewed according to the relevant legislation, industry norms and customer requirements.

Elaphe is dedicated to building a mutually beneficial relationship with our customers, as we strongly believe in growth through win-win partnerships and superb quality.